Frequently asked questions

What is the difference between a Sing-Guarantee Certificate and a cash security deposit?

Taking out a Sing-Guarantee Certificate will protect your landlord/real estate agent in the same way a security cash deposit does, except you now don’t need to lock-up cash in a bank account with the landlord.

Procedures for releasing the monies are much simpler. In case any damage occurs, we will make a payment directly to your landlord/real estate agent as soon as we receive the documentation/evidence required.


Is the Sing-Guarantee Certificate as safe as a bank deposit?

YES, each Sing-Guarantee Certificate is fully backed by an equivalent cash amount deposited with the largest Singapore bank (AA-rated) and managed by an independent Escrow Agent, which is regulated by the Monetary Authority of Singapore (MAS). It assures the landlord that the Sing-Guarantee Certificate is as good as cash in hand.


Is the amount of the Sing-Guarantee Certificate limited?

No. We deliver security deposits for all amounts with no restriction.

The Sing-Guarantee Certificate delivered is in conformity with that requested by your landlord / real estate agent, as it appears in the lease.


I am already a tenant and I have frozen two months' rent for my deposit. Can I get it back?

Of course. All you need to do is make an application for a Sing-Guarantee Certificate. We will deliver your Sing-Guarantee Certificate to your landlord / real estate agent, against the release of your cash deposit.


Can I terminate my Sing-Guarantee Certificate?

The Sing-Guarantee Certificate can be terminated at any time.

All you need to do is ask your landlord / real estate agent to give us a written notice and return to us the original Sing-Guarantee Certificate for cancellation.


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